Lifetime Service Warranty
What's covered in our Lifetime Service Warranty?
- Enjoy peace of mind with our lifetime service warranty, which covers repairs for any functional damages that may prevent you from using our products.
- Our warranty includes repairs for stitching, zippers, metalwork, edge coating, and handles. However, please note that it does not cover the natural aging of materials or normal wear and tear.
- For repairs within India, a one-way shipping fee of INR 350 applies, but the return shipping is on us! 😊
- After assessing the defect, we will repair your product at no additional cost. If the product cannot be repaired and is eligible under our warranty, we will offer a replacement equivalent or store credit for the product’s remaining value.
How to reach us for a lifetime service warranty?
If you experience any functional damage, please reach out to us at care@olivesandgold.com. A brief description along with images will help us assist you better. 😊